• FREE SHIPPING ON ORDERS OVER $30!
  • 60 Day Money Back Guarantee
USD

Shipping and Returns

We have three levels of shipping available: Standard, Expedited, and Priority.

We do not currently offer international shipping.

CBD Oil Shipping Restrictions

Certain states currently restrict the sale of CBD Oil. Some states completely ban it, others limit it to only people with a prescription. To stay in compliance with State laws we have restricted sales to these states:

  • Alabama
  • Georgia
  • Idaho
  • Iowa
  • Mississippi
  • Nebraska
  • North Caroline
  • North Dakota
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Virginia
  • Wisconsin

If CBD Oil becomes legal in these states we will update our shipping zones. If you are in one of these restricted states and want to purchase CBD Oil, talk to your legislators!

60 Day Money Back Guarantee

We know it can be hard to find products that work for you. As a family-owned company, we take customer satisfaction quite seriously. This is why all our products come with a 60-day guarantee.

Passed 60 days since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be returned in the original packaging.

Non-returnable items include:

  • Gift cards
  • Downloadable products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase. To start a refund contact us and we will be happy to help.

Refunds

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed in 2-3 business days and a credit will be applied to your credit card or original method of payment.

Late or Missing Refunds

 

If you haven’t received a refund after 3-5 business days of your refund notification contact your credit card company, it may take longer before your refund is officially posted. Next, contact your bank. Processing times can vary before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at help@nativenutrition.com.

Exchanges

 

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at help@nativenutrition.com and send your item to: 650 Cleveland Street, Unit 41 Clearwater FL 33757.

Gifts

 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping Your Returns

 

To return your product, you should mail your product and receipt to: 650 Cleveland Street, Unit 41 Clearwater FL 33757

You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Only our email subscribers are notified when we run special deals and discounts.